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Registration and schedule of outpatient services /
| Category |
Outpatient service time |
Remarks |
| Outpatient service time |
Downtown outpatient clinic |
Monday through Friday
Early morning: 07:30-08:30,
Morning: 08:30-12:00,
Afternoon : 14:00-17:00,
Evening: 18:30-21:00
Saturday- morning: 8:30-12:00 |
| Hospital's Yuanshan headquarters |
Monday through Friday -
Morning: 09:00-12:00
Afternoon: 14:00-17:00 |
| Spot registration for the outpatient services to be received on the same date, or department transfer registration |
Downtown outpatient clinic |
Monday through Friday
Early morning: 07:00-08:30
Morning: 08:30-11:30
Afternoon:13:30-16:30
Evening:18:00-21:00
Saturday – morning: 08:00-11:30 |
Please draw a number and register accordingly. |
| Hospital's Yuanshan headquarters |
Monday through Friday
Morning: 08:00-11:30
Afternoon: 13:30-16:30 |
| Spot reservation registration
（Limited to the outpatient services not scheduled for the on-going date） |
Downtown outpatient clinic |
Monday through Friday: 07:00–21:00
Saturday :08:00-12:00 |
Please register at the registration counter |
| Hospital's Yuanshan headquarters |
08:00-17:30 Monday through Friday |
| Reservations made through manual telephone system |
Downtown outpatient clinic |
Monday through Friday: 07:00-21:00
Saturday: 08:00-12:00 |
No service on Saturday afternoon and official holidays
TEL:(03)9373939 ext.100, 200 |
| Hospital's Yuanshan headquarters |
Monday through Friday: 08:00-17:30 |
No service on official holidays (including Saturday)
TEL:(03)9222141 ext. 601,507 |
| Reservation registration made through telephone voice system |
Downtown outpatient clinic |
Around the clock |
TEL:(03)9228264 – To reserve the services within four weeks. (the process is as per attachment 1) |
| Internet reservation registration |
Downtown outpatient clinic |
Around the clock |
Website:http://reg.ysvh.gov.tw to reserve the services within four weeks (the process is as per attachment 2) |
| Individual appointment made with the doctor |
On the day taking outpatient services |
Reservations can be made for services within four weeks. |
| Individual appointment made through respective department |
During the working hours |
The appointment shall be made with the doctor |
| Appointments made at wards |
During the working hours |
Follow-up inspection and tracking for the discharged patients |
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◎For the first-time registering patients, please register at the counter with your health insurance IC card and ID card (or household roster or passport)
◎To cancel registrations or change reservations, please do it at any registration/cashier counter on the spot before 5:00PM of the previous day scheduled to see the doctor, or use manual telephone system to do the procedure.
Outpatient departments /
| Internal medicine |
Surgery |
Facial features |
Women and childern |
Others |
General physical examination
General internal medicine
Family medicine
Neurology(cerebral vascular echo, intellectual abilily examination)
Pulmonary medicine
Cardiology(heart echo, and、
treadmil-excise testing)
Gastroenteroloty(Obdominal echo,
Gastroscopy)
Nephrology
Metabolism |
General surgery
Orthopedics
Urology
Colorectal surgery
(colonscopy)
Plastic surgery |
Ophthalmology
Otolaryngologyl
Dentistry |
Obstetrics and gynecology
Pediatrics |
Psychosomatics
Smoking cessation
Rehabilitation(pediatric rehabilitation)
Traditional Chinese
Medicine
Diabetes
Pain management |
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◎Please refer to the "Yuanshan Veterans Hospital Monthly" placed at the information and registration counters in outpatient halls and distributed free of charge for the outpatient service time periods and locations.
Recommendations for the department to be attended according to patient’s symptoms /
| Common
symptoms |
Recommended
department (s) |
| Unclear symptoms |
Family medicine |
| Running fever |
Internal medicine, family medicine |
| Fatigue |
Family medicine, internal medicine |
| Cold |
Family medicine, internal medicine,
otolaryngology |
| Headache, giddiness |
Neurology, family medicine, otolaryngology |
| Dizziness（feel very dizzy） |
Neurology, otolaryngology, family medicine |
| Hypertension |
Internal medicine, cardiology, family medicine |
| Anemia |
Family medicine |
| Jaundice |
Pediatrics, internal medicine, hepatology and gastroenterology, family medicine |
| Hair shedding |
Dermatology |
| Dry eyes, discomfort, redness, itching, irritation |
Ophthalmology, family medicine |
| Extruding eyes |
Metabolism, ophthalmology |
| Black small spots before eyes |
Ophthalmology |
| Aching
ears, congested ears, nose bleeding |
Otolaryngology |
| Tinnitus, congest nose, running nose |
Otolaryngology, family medicine, internal medicine |
| Allergic rhinitis |
Otolaryngology |
| Snore |
Otolaryngology, pulmonary medicine |
| Canker sores |
Family medicine |
| Bad breath |
Dentistry, internal medicine, otolaryngology |
| Stammer |
Otolaryngology, rehabilitation |
Swallowing difficulty |
Hepatology and
gastroenterology, otolaryngology, neurology, family medicine |
| Cough |
Internal medicine, pulmonary medicine,
otolaryngology, family medicine |
| Sore throat, tonsil inflammation |
Internal medicine, otolaryngology, family medicine |
| Feel foreign body in throat |
Otolaryngology, family medicine, hepatology and gastroenterology |
| Emptysis |
Pulmonary medicine, otolaryngology, family
medicine |
| Derocus,swollen lymph
glands |
Surgery,
metabolism, otolaryngology, family medicine |
| Anhelation, out of
breath |
Cardiology, pulmonary medicine, family medicine |
| Chest pain |
Cardiology, pulmonary medicine, family medicine |
| Palpitation |
Cardiology, metabolism, family medicine |
| Burning feeling in the chest cavity |
Hepatology and
gastroenterology, internal medicine, family medicine |
| Swollen breasts |
Obstetrics and gynecology |
| Poor digestion, hyperacidity |
Hepatology and
gastroenterology, internal medicine, family medicine |
| Vomit and hematemesis |
Hepatology and
gastroenterology, internal medicine, family medicine |
| Cirrhosis |
Hepatology and gastroenterology,
internal medicine, surgery |
| Irregular liver function |
Hepatology and
gastroenterology, internal medicine, surgery, family medicine |
| Stomachache |
Internal
medicine, hepatology and gastroenterology, surgery,
obstetrics and gynecology, family medicine, colorectal surgery |
| Abdominal distention, diarrhea |
Internal medicine, hepatology and
gastroenterology, family medicine |
| Constipation, hemafecia |
Hepatology and
gastroenterology, internal medicine, colorectal surgery, family medicine |
| Incontinence of feces |
Colorectal surgery, rehabilitation |
| Internal and external hemorrhoids |
Colorectal surgery |
| Blood urine, frequent micturition, difficult
urination |
Urology, obstetrics and gynecology, nephrology,
family medicine |
| Incontinence of urine |
Urology, obstetrics and gynecology, neurology, rehabilitation |
| Turbid or bubble urine |
Neurology, nephrology , family medicine |
| Venereal disease |
Urology, obstetrics and gynecology, dermatology,
family medicine |
| An increase of vaginal discharge |
Obstetrics and gynecology |
| Menopause disorder |
Obstetrics and gynecology, family medicine |
| Hyperhidrosis (hands) |
Plastic surgery |
| Bromidrosis |
Dermatology, plastic surgery |
| Ring worm of the nails, clavus |
Dermatology, surgery |
| Itching skin |
Dermatology, family medicine |
| Skin rash |
Dermatology, family medicine |
| Cellulitis |
Dermatology, family medicine, surgery |
| Hand and foot paralysis |
Urology, family medicine |
| Sore waist and aching back |
Orthopedics, family medicine, rehabilitation |
| Aching joints |
Orthopedics, family medicine |
| Aching
shoulders |
Orthopedics,
rehabilitation, neurology, pain management, family medicine |
| Having gelosis on body surface |
Surgery, family medicine |
| Muscle tenderness |
Orthopedics, rehabilitation, neurology, family
medicine |
| Decline or loss of muscle power |
Neurology, rehabilitation |
| Muscle twitch or spasm |
Neurology, rehabilitation |
| Epilepsy |
Neurology |
| Sciatica |
Rehabilitation, orthopedics, neurology, pain management |
| Osteoporosis |
Metabolism, obstetrics and gynecology, orthopedics, family medicine. |
| Dropsy |
Nephrology, cardiology, family medicine |
| Varication |
Surgery, plastic surgery |
| Obesity |
Metabolism, nutrition consultation |
| Losing weight |
Family medicine, internal medicine |
| Psychosomatic discomfort caused by stress |
Psychiatry, family medicine |
| Insomnia
(hypersomnia) |
Psychiatry,
family medicine, neurology |
aldevelopmen |
Pediatrics,
metabolism, orthopedics |
| Pediatric
diarrhea, fever, abdominal distention, and constipation |
Pediatrics |
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Process of seeking medical treatment /
Pharmacy /
- General prescriptions
- Long-term repeat prescriptions
Notice of taking drugs /
- To check the name and identity shown on the prescription, and go to cashier for price calculation before going to pharmacy to take drugs.
- Please reconfirm with the clinic doctor and pharmacist if you have any questions about the prescription.
- Please check the name, number of medicine bags, drug names, their appearance and quantity when taking drug, and pay attention to the expiry of the drugs. The validity is 30 days for the drugs without expiry labeling.
- The patients with repeat prescription may directly go to enroll at the cashier counter by presenting the prescription and health insurance IC card (no need to register) within the valid period and then go to pharmacy to take their drugs.
- Opening time of outpatient pharmacy and medication consultation：
- Downtown affiliated outpatient clinic:
Monday through Friday: 07:30 – 17:30 and 18:00- 21:00
Saturday : 8:00 – 12:00
Telephone No:(03)9373939 ext:101
- Hospital's Yunshan headquarters:
Monday through Friday: 08:00 – 17:30
Telephone No:(03)9222141 ext. 521,531
Payment /
- Please go the cashier to make payement after the outpatient service
- For the items not included in the health insurance: The price is separately calculated as regulatedby the Bureau of National Health Insurance.
- For the patients without brining IC cards with them:
Please make ful payment in advance, and bring the original receipt, health insurance card, ID card with severn work days from the next day of outpatient service day to the outpatient registration/cahsier counter to get refund. However, if the refund invovles cross-month matter, please go to the Bureau of National Health Insurance to get the refund because the hospital has already decleared their expenditures to the Bureau of National Health Insurance.
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