|
Administration
Units /
1. Medical
Administration Office
2. Secretariat
3. Personnel Office
4. Accounting office
5. Social Worker
Office
6. Civil Service
Ethics Office
【Medical Administration Office】-
Organization structure
- Medical
administration office comes in three sections to meet business demand
【Medical Administration Office】- Personnel
grouping
- Administration
section
- 1 section chief
- 6 medical
affairs administrators
- 9 employees at
the registration/ cashier front counter
- 2 employees at
the nutrition room
- 8 employees at
the medical record room
Sub-total: 26
employees
- Declaration
section：
- 1 section chief
- 3 expenditure
declaration reporters
Sub-total:
4 employees
- Information
section ：
- 1 section chief
- 4 information
section members
Subtotal: 5
employees
Grand-total: 36 employees
【Medical Administration Office】-
Declaration section – authorization and responsibility
- To take
care of comprehensive declaration businesses
- To prepare
declaration data related statistics
- Management and
control of the
progress of total seasonal declaration amount and monitor the
completion rate of the quality index items
- Communication,
coordination and
institution of the operation process regulated by the Bureau of Health
Insurance.
- Calculation and
distribution of the service incentive given to doctors and
administrators
- Declaration
operation of inpatient medical expenses
- Around the clock
uploading of surgery medical directive IC cards.
- Input of
surgery and anesthesia directives and calculate prices.
- Declaration of
the inpatient
medical expenses accruing from acute/chronic and psychiatric wards and
DRG cases
- In compliance to
the TW-DRG
payment system to give a trial calculation and a statistic analysis for
the related cases.
- To receive and
dispatch hospitalization related letters and documents
- To
implement rejection and amount deduction cases and handle controversial
cases
- To compile
statistics of the paid outpatient and inpatient medical costs.
- To compile the
rejection and amount deduction cases and operate on reconsidered action
- Application
operation for outpatient and inpatient controversial cases.
- To assist in
the declaration of outpatient and inpatient medical expenses.
- To receive and
dispatch
expenditure declaration related documents and letters which are to and
from the Bureau of Health Insurance.
【Medical Administration Office】-
Declaration section – task plan
- To literally audit
in order to lower case rejection and amount deduction rate
- To follow health
insurance policies to press for the max. payment.
- To encourage
employees to participate in professional training in order to upgrade
their quality.
- To reinforce
employee
communication and coordination ability and have the team wield its
potential to the fullest to create outstanding performance
【Medical Administration Office】-
Information section – authorization and responsibility
- Hospital information
development planning
- Maintenance of
computer mainframe and network
- Medical system
maintenance and database management
- Computer hardware
(including peripheral) equipment maintenance
- Information software
management
- Information security
protection
- Information
educational training
Network
improvement plan:
To strengthen
network management
of the two hospitals and connect them with an exclusive line, so as to
build a stable, safe and rapid network channel.
- Configuration of an
exclusive line to connect the two hospitals.
- To string the
network telephones of the two hospitals
- To place a backup of
medical system and PACS system of one hospital at the other hospital.
To informationalize
administrative management ：
To assist
administrative
management with informationalization, reduce the cost of the
communication between two hospitals and enhance management efficiency.
- To make good use of
the video conference mechanism.
- To establish an
administrative management system
- .To establish an
operating analysis management system.
Te dematerialize
medical operation :
In conjunction with
the
2nd-phase counseling medical system planned by Veterans Affairs
Commission to enhance medical informationalization service.
- To establish the
hospital's PACS system and have it connect with Su-ao Veterans Hospital.
- To add voice
registration and network registration lines.
- To establish
medicine and health supply management system.
- To inspect
instrument connection and health examination system.
【Medical Administration Office】-
Information section – Focus of this year's development
- To assist various depts./offices in
picking up required data according to hospital's appraisal.
- To establish a BIKM system (including
balanced
scorecard, appraisal support, knowledge database management and
decision support)
- To configure RFID system (management of
patients with dementia)
- To establish a magnetic tape backup
system for the downtown outpatient service system
- To establish a global information
website for the hospital
- To establish an invasion detection
system.
【Medical Administration Office】-
Administration section – authorization and responsibility
For medical
administrators:
- To follow health
insurance policies to plan and promote related businesses.
- To cooperate with
DOH to plan and promote related policies
- To coordinate and
process medical administrative documents.
- To configure and
login a variety
of indexes including TQIP (170 items), THIS (109 items) and TCHA (37
items) etc.
- To promote health
examination business and take orders.
- To take charge of
various businesses assigned from the Commission.
- To project and
implement medical educational training
- To take charge of
library related businesses.
- Analysis and
coordination of patient's safety related businesses.
- Performance planning
and execution of the medical operation fund
- To engage in related
businesses (such as Chinese medicine, rehabilitation and medical
cosmetic treatments)
- Hospital's future
development and planning of hospital's major development directions.
- To hold and
coordinate medical quality conferences
- To engage in
community medical network service.
- To sign related
contracts with outsiders.
- To implement the
contingent tasks assigned by superiors
On-site
personnel：(including registration, cashier and medical record personnel)
- To take charge of
registration and cashier affairs (including daily final account
reports)
- To take charge of
hospital admission and discharge procedure.
- Account closing and
collection of hospitalization costs (including daily final account
reports) Medical record management
- To receive and
dispatch the medical records for outpatient diagnosis
- To deliver referral
reports
- To deliver health
insurance related statements
- To deliver Veterans
Affairs Commission's 10-day reports.
Nutrition businesses：
- Printing and
compilation of diet fees
- To hold seasonal
dietary meetings
- To handle
contractor's monthly payment request and do performance evaluation
- To conduct diet
sanitary management and give cooking guidance.
- To use
questionnaires to
periodically survey inpatient's opinions on hospital diets, and take
the opinions as the reference for further improvement.
- To click to get a new headline :
- To give guidance for inpatient and
outpatient's diets.
- To promote nutrition health
education: To
pay attention to patient's nutrition demand, long-term
increase/decrease of their weight and their diet intake status.
- To use specialty outpatient service
time
to conduct individual health education, in conjunction with
pre-diagnosis seminars to conduct group health education, and reinforce
communication with medical care personnel.
【Medical Administration Office】-
Administration section – this year's task plan
- To pass the appraisal of new instituted
hospitals
- To set up a long-term plan to establish a
new building
- To strive for wining the service quality
prize awarded by Executive Yuan
- To aggressively develop new businesses
and reinforce hospital's performance and business.
- To enhance medical quality so as to
escalate hospital's operating effect.
- To work on the renovation of the medical
building.
【Medical Administration Office】- To click
to add a new headline
- To continue to plan the medical process,
so
patients may experience good diagnosis service which can encourage
their re-visits of the hospital and create a new high in sales.
- To be responsible for integrating the
businesses of the two hospitals.
- To map out the hospital's future
operating directions, such as bed planning, and medical personnel
deployment, etc.
|
